One of the skills we seldom learn in school is the crucial elements of authentic emotional connection. We learn how to convince others through numerous debate classes and events. As we move through our education and eventually secure a job, the focus continues to be on strategies to ‘win over’ our colleagues, audiences, partners and even our children. We celebrate the moment we convince someone rather than connect with others and create meaningful moments of impact.
Effective Communication: Creating Your Moments of Impact
